MARKETING SERVICES

Communication Design

Marketing is the function between business and sales. It is the sales driver that sustains businesses. The commercial goals of our clients determine the direction of their organisations’ marketing and communications strategy, therefore, it is vital that we understand their business objectives through a management review.

Our team of consultants, designers, contractors and esteemed partners are the best in industry with specialised expertise. Providing through-the-line (TLL) services, we are your single point-of-contact for turnkey marketing solutions, adroit with the A-Zs of communication design.

Some of the work we produce:

  • Gap assessment, SWOT analysis, marketing plan.
  • Content creation for digital media such as websites & social media, marketing collateral such as brochures, pamphlets, sales presentation kits, websites & social media including editorial writing, graphics & infographics, animated gifs & videos, scriptwriting, copywriting & advertisement design.
  • Press kits, media releases, editorial pages of annual reports & prospectuses.
  • Brand / corporate identity, standard visual guidelines, brand positioning.
  • Event organising, event promotion, event management.
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Offset Printing

With unrivalled pricing for high quality print, we promise to deliver within your time and budget requirements. We are happy to offer a further 5% - 10% discount from the lowest price you can find. Eco-friendly FSC certified paper, fully recycled paper and soy-based ink print are recommended although we do offer less environmental-friendly options at highly competitive rates.

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Product Design & Production

Fundamental to the success of any product is none other than the product itself! No matter the clever marketing, the proof of the pudding is in the eating. When the product speaks for itself, in a crowded marketplace, it stands on its own. Packaging, presentation and display of products are equally important in highlighting unique selling points, both in-store and online. 

Functional usability and an aesthetically-pleasing design form are two sides to a coin in designing a user-centric product. We advocate for design of products made of biodegradable materials with longer life cycles purposed for recycling at the end of product lifecycles.

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Customer Service Training

Before the point-of-sale, a key differentiating factor that makes the sale, is good product knowledge. Yet, the custodians of your product who will impart the product knowledge may sometimes be less than adequate in their delivery. Client-facing sales staff who may lack empathy for customer pain points and fail to identify and address them in a comprehensible and comprehensive manner.

We take a data-driven approach to measuring customer satisfaction but beyond the figures, our customer training programme aims to deliver product knowledge in a concise and precise manner through product training, sales pitch decks, scenario-based walkthrough of frequently asked questions (FAQs).

Either being content or discontent, a customer will spread good or bad opinions about the product. From pre-sales preparation to after-sales service, we bring the right attitude to the table.